Membership Terms

1. Introduction

Hipi Club is a membership programme for you when you shop at Hipi. This terms page explains what the programme involves and how we use your data to give you a better customer experience.

2. How the programme works

The programme is free to join. There’s no purchase requirement to be a member. To use Hipi Club offers and benefits, you need to be signed in to the site. To update and maintain your information, head to “My Account” by clicking the user icon in the menu.

The programme requires you, on sign-up, to accept tailored marketing by email — and, if you wish, by SMS. You can change your consent at any time on “My Account” under “Consent”.

3. Communication

To let you know about changes and special offers tied to the programme, we send out SMS and email, alongside information in other channels such as social media. You can change your preferences at any time on “My Account” under “Consent”.

4. Benefits for members

As a member you get access to discounts plus personalised coupons. At product launches, we let our members test new products before everyone else.

To tailor your customer experience, we analyse how the website is used, your purchase history, personalised offers and so on.

5. Cancelling your membership

To cancel your membership, you can change your preferences at any time on “My Account” under “Consent”.

6. Privacy

Read our full privacy policy, which describes how we process your data.